[Resolved]  Sun Direct — I have recharge top up for zee kannada in my account but still I am not getting it

I am a Kannada subscriber of Sun Direct DTH recently I have topic for Zee Kannada and spite of recharge and top up and not able to get Zee Kannada on my TV please solve this problem and trying to contact their Sundirect online or customer care number and not able to reach them please help me resolve this .
my customer id is [protected]
Recharged for a pack dpo pack on the tank and again Dhan top up for Zee Kannada
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Apr 20, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2019
Sun Direct Customer Care's response
Dear sir

As per the conversation we had, issue is already resolved

Regards Sun direct
Customer care
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