[Resolved] Sun Direct — Non availability of Asianet channel

Anilkumar.v

from Pedana, Andhra Pradesh

Jan 7, 2022

Address:

Soumya Bhavan, Annoor, Ampalathumkala(PO)

Sun direct smart card no. [protected] Sivarama Pillai. Asianet is not viewable in my Set top box. Sun direct customer service representative suggested replacement of Set top box But not yet replaced. Without viewing Asianet I am paying for it. Sun direct is only responsible for it . Othervice they have to refund the money. Steps may kindly be taken to resolve the problem

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Jan 12, 2022

Complaint marked as Resolved

Timely intervention of Regional and District head's of sundirect was really helpful to resolve the issue

Sun Direct customer support has been notified about the posted complaint.

Jan 12, 2022

Updated by Anilkumar.v Regional and district head's of sundirect timely intervention was helpful. Issue resolved thanks