[Resolved]  Sun Direct — package not activated and no response

Address:E.c.i.l, nagaram, kesara, hyd., Malakjgiri, hyd, 500083

On 7th recharged my package through the sun direct app. I tried to contact the customer care. But no one is responding. I put a mail to the same. And every month package amount is increasing. Based subscription amount only we taken the sundirect dth. If they r increase the amount every month without notification y the customer will be happy. So pls control the dth services.
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Oct 20, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2019
Sun Direct Customer Care's response
Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,
Sun Direct Team.
Complaint comments 

Comments

We done the recharge for etv but there is no activation please done the activation quickly.my card number [protected].we done the recharge 3 days ago. All the time tv noticed that smart card failure. Please resolve it. Other wise call me.

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