[Resolved] Sun Direct — relocation different house'

Jishnu Vikraman Sibi

Feb 17, 2020

Address: PLOT NO :274,,VASANA BUZURGVILLAGE, KHEDA DHOLKA HIGHWAY,, 387560

I submit a request to customer care for relocation installation in my new house in gujarat, but none of the representative attend my compliant but sun dish message me that they already resolved my compliant, i give two time request for relocation but no response from the company side or the technician side and the customer care team is not ready to hear my issue also
How can slice this issues?

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Mar 24, 2020

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2020

Sun Direct Customer Care's response Dear sir,

As per conversation, customer complaint about relocation issue same has been already resolved from our end

Regards,
Sun Direct Team.

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Comments

Vinay Kumar YCN

Feb 20, 2020

Called customer service 4 times, they told me to wait for 2 hours, 2 days completed no change in current status.reacharged also.sent mail to customer care, no response.still showing "E133-4 service is currently scrambled".my card number is [protected] and I reinstalled.