[Resolved]  Sun Direct — request for change my name

Sir I have one Sun direct DTH TV connection with the name Susheel. Due to transferable job, I wish to change name to Triloki Nath Jha. Mob No already registerd with you [protected].

Further I want to get recharge my suitable plan as per policy of recharge in future so that this name may help me to contact you as ammended.

An early action is requested please.
Thank you in anticipation.
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Dec 17, 2018
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2018
Sun Direct Customer Care's response
Dear sir,

As per your request, Name has been updated

Regards sun direct
customer care
Complaint comments 

Comments

Sir I attached my Aadhar card as per discussion with customer care for change of name please.

Upon complaining d problem is getting resolved for a month n again it's repeating n d service agents r charging Rs 150 for every complaint..its repeating evry month n v made an year-long subscription n paying extra 150 evry month.one of d cheapest n worstest service providers I hav ever seen
Payment done not playing channels sir processing sir active

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