[Resolved]  Sun Direct — smc password not working - customer care number not getting connected for last 3 days

Address:571424

I have a very bad experience with sundirect tv customer care system. I have been trying for last three days for smc password. Unfortunately, none of the customer care numbers is getting connected.

Wonder, how such a big company can keep all their numbers idle for these many days. There is no intimation to others if they have changed their customer care numbers.

Desperate to have service from such people. After all, understood that sun direct has a very bad system of customer care. Poor service.
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Sep 10, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2019
Sun Direct Customer Care's response
"Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards
Sun Direct Team
Complaint comments 

Comments

Pls my new hd sun direct cdsn no [protected]..Chanel's not comming TV showing, E017 -0 No valid sector found pls resolve as soon as possible ..I will not paying any service charge ...
Shivarama [protected]

nshivarama's reply, Aug 11, 2019
Problem solved customer care thanks

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