Sun Direct — Subscribed channel is not displaying

Sun Direct — Subscribed channel is not displaying

R [email protected] Mar 11, 2023 Mar 11, 2023 This thread was updated on Mar 11, 2023

I have subscribed to channel from the alcarte for 6 months. But the channel is not working since the day I have recharged. It is already a month, I have raised a complaint but still the issue is not fixed and the customer informed me they will send a technician but I need to pay the charges. Why should I pay for the issue with their services. I am able to watch other channels. Was this information helpful? No (0) Yes (0)
Sun Direct customer support has been notified about the posted complaint.
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Sun Direct Customer Care

from Chennai, Tamil Nadu

Mar 11, 2023

Verified Support

"Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,

Sun Direct Team."