Sun Direct Complaints & Reviews

Address: 100/3, 4A, Sheshadri Nilaya,, 11th Main, Honasandra, Begur road, Bommanahalli, 560068

The recharge was done through sd app for an existing pack at inr 2449/- by mistake as the actual amount details was not displayed in the payment page where the debit card details were to be entered.

I request the authority concerned to kindly reverse the transaction as the particulars and info provided was not clear during payment.

Cdsn no.: [protected]
Registered name: bhaskar reddy
Phone: [protected]...

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Address: Z.359B, Sector-12, noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

My set top box is not working properly, so i am informed to your customer care on 04.06.2019, But today is changed the set top box and payment is Rs.650/- received your technician, but customer care executive is tell me set top box replacing on Rs.200/- and technician charges Rs.150/- total Rs.350 payment at the time of installing the set top box both are agree.
But today is installing set top box but payment of Rs.650/- What is the...

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Address: 517503

Ca current info
Failed to load ifcp image.
(E162-0)

With the above prompt. Display advertising channel is being successfully broadcasting. But other channels are not broadcasting. Sundirect contact numbers are not connecting. If i contact regional sunshine centre they suggested to change the dsr by paying 700/- and services charges extra. We have replaced the dsr recently....

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2 Comments

Address: NO. 11D RKK NAGAR, NEELIKONAMPALAYAM, Coimbatore, Tamil Nadu, 641033

Channels are coming. But video and audio not coming. It's showing an error "Viewing is temporarily blocked". My smart card no. Is [protected]R. The issue is continuing for a day. I called customer care many times. They are saying that it will be resolved in 2 hours. But didn't resolved. How long I have to wait for this? Kindly do the needful to resolve this....

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6 Comments

Address: 626123

I want to change my name in sun direct account. I want to change my name as kamatchi sakthivel. So please help me to change. My number is [protected]. So how to change name. What is the way to change name?. Mail the way to change name in sun direct account. I want to change my name as early as possible. So tell me the way. Sent me name change link as soon as possible....

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Address: 13-6-834/17, Laxminagar Karwan., Hyderabad, Andhra Pradesh, 5000006

I booked a new connection on 30.03.2019. But till now installation not done. No service engineer came and customercare no not working. Kindly resolve the issue asap. One service person came on 30.03.2019 but he is not installaed and he told me that i will come tomorrow do the installation but he didn't come. If i call to that person he is not responding to my call. Please kindly take a serious action. I didn't expect this type of service...

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Address: Akshaya,Manjamala.P.O, Thiruvananthapuram, Kerala, 695313

I have done payment of rs-2459 (Malayalam dpo2 package basic subscription for 1 year) from my sundirect app via their upi mode through my phonepe account.
Amount is credited to upi id [protected]@axisbank.

Amount debited from my bank account, but recharge not done... I contacted phonepe they said, recharge is sucessful from their end.
My sundirect id number is [protected].
Kindly pls look in to this....

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3 Comments

I am a Kannada subscriber of Sun Direct DTH recently I have topic for Zee Kannada and spite of recharge and top up and not able to get Zee Kannada on my TV please solve this problem and trying to contact their Sundirect online or customer care number and not able to reach them please help me resolve this .
my customer id is [protected]
Recharged for a pack dpo pack on the tank and again Dhan top up for Zee Kannada...

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Address: Bangalore, Karnataka, 560019

Hi,

I'm writing this mail with a lot of frustration and pain that sun direct customer service is not up to what it meant. So let me tell you the problem I'm facing. I recharged my DTH with "Tamil DPO Pack 1" for 3 months I did it using Paytm which cost me around 550 change. And I added some Hindi ala-cart channels which cost me around 90 Rupees. After a day of recharge, not even a single channel telecasted. I can't able to...

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Please Change My RMN From [protected] To My New Number [protected] please do the needful thank you
sun direct number : [protected]   Replace all...

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Sir I have one Sun direct DTH TV connection with the name Susheel. Due to transferable job, I wish to change name to Triloki Nath Jha. Mob No already registerd with you [protected].

Further I want to get recharge my suitable plan as per policy of recharge in future so that this name may help me to contact you as ammended.

An early action is requested please.
Thank you in anticipation....

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Address: 506352

Dear sir/madam i had seen my error code as e50-32 no service. But i had contacted our customer care then also iam facing this problem i have done all technical works like re installation. Smc opened and cleaned then re installation and factory reset. Then also iam facing this problem
Here all connections are perfectly done. Plz contact us for resolving these type of problems to me pl help my contact details are [protected] my registration...

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Address: 560016

Website: sundirect.in

I called customer care and told setup box is not turning on.
They told serviced box (Means repaired box they will provide) will cost will be 350, i asked to do the replacement.

Engineer came and told that it would cost 600, box cost is 350 rs and adapter is extra that will cost 250.

I told new box is 700rs which includes everything costs equal to repaired box.

So i asked for new one,...

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Address: Kutch, Gujarat, 370201

Dear sir:-

Smart card number:[protected]

My name is aji kumar from gujarat i have one sun direct hd connection. I want to change my old mobile number and add my new number.

Kindly accept my request and place change my mobile number. I have put it in down my old number and my new number also.

My old mobile no : [protected]
My new mobile no : [protected]

Thanks...

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Address: 600041

Website: www.sundirect.in

Hi,

Sun Direct Smartcard No.- [protected]
Error- E118-4 reserved smartcard return code.

I am facing error in my set top box. I am complaining from 5-6 months.
I called customer care, every time they are telling clean smart card and reinsert again. How pathetic it is. They all are very well known about this error but still same reply.
If we registered a complaint one illiterate technician...

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4 Comments

Dear sir, my sun direct TV card no.[protected] recharged on 14/2/2017 evening. At that time TV was off because there was no power. called your toll free number two times. they verified the same and send me message that complaint was resoved. but the TV is not working. only the ist channel 0001 is only diplaed. if we press other channels no display. some times it shows the above subject error. Kindly look in to the matter immediately....

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Address: Kanchipuram, Tamil Nadu, 603101

Website: sundirect online complaint

Set top box audio output is not clearly. Some time audio Suddenly Raising and decrease also automatically. Now I want to replace it as the same one....

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Address: Chennai, Tamil Nadu, 600045

Hi My smartcard number [protected]..Two days back I have recharged the amount of rupees 187. Still i could'nt seen the pictures. If i called the customer care they are just telling within 1 hour pics will come, with in two hour pics will come... They are not extended my validity also. Please do the needful.. Thanks Sunil...

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Address: New Delhi, Delhi

HELLO SIR, NOT ONLY THIS TIME, , EVERY TIME AFTER RECHARGE WE MAKE CALL TO THE COSTOMER CALL CENTER, ITS TAKE TOO MUCH TIME TO ACTIVATE AGAIN, AND TAKE MORE & MORE FORMALITIES.. SO PLEASE REDUCES ALL THESE, MAKE SIMPLE & EASY WAY TO RECHARGE SUN DIRECT PACK. REGARD GOPAL (DELHI) CARD NUMBER- [protected] MOBILE NO. [protected]...

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8 Comments

sir, my DTH no is [protected] and presently is at 2 coy UBASR c/o 56 APO Meerut Cantt and i have shifted my house to below address and requested to shift the Dish also for the same

V NAIR KS
QTR NO 254/11
MES COLONY, NEAR SADAR POLICE STATION
MEERUT CANTT - 250001...

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Sun Direct Complaints & Reviews

File a complaint to Sun Direct

Sun Direct reviews & complaints page 4

to reverse the recharge transaction wrongly entered

set top box replacement charges is more as per the

failed to load ifcp image e162-0

viewing is temporarily blocked

I'm complaining about I want to change my name in sun direct account

installation not done at?

amount debited,but not got recharge

I have recharge top up for zee kannada in my account but still I am not getting it

recharge done but channel not working

change rmn

request for change my name

error code e50-32 no service

sundirect setupbox not working

change my old mobile number

Error- E118-4 reserved smartcard return code.

E06-04 smart card failure

Set top box audio output problem

I have recharged two days back. Still the picture didn't came. No proper response in customercare

AFTER RECHARGE IMMEDIATE ACTIVATION

Shifting of dth

Sun Direct Complaints & Reviews

File a complaint to Sun Direct

Sun Direct reviews & complaints page 4

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