[Resolved] Sun Direct — viewing is temporarily blocked | |||
Channels are coming. But video and audio not coming. It's showing an error "Viewing is temporarily blocked". My smart card no. Is [protected]R. The issue is continuing for a day. I called customer care many times. They are saying that it will be resolved in 2 hours. But didn't resolved. How long I have to wait for this? Kindly do the needful to resolve this. Was this information helpful? | |||
May 21, 2019 Complaint marked as Resolved Sun Direct customer support has been notified about the posted complaint. Verified Support Apr 20, 2019 Sun Direct Customer Care's response Dear sir As per the conversation we had, now issue is resolved Regards Sun direct Customer care | |||
 6 Comments | |||
Comments
Since from one month, i have been trying to call centre numbers but it will not connect, i need to add channels to my pack, if i do not get response, i need to go to consumer court. My card no [protected].
For my favourite channel, I paid required amt thru recharge, per procedure I have to inform sun cc service, for the past 4 days more than 30 times I have been trying to inform, I am not at all responded. My money is being wasted. I don't know how to get things solved. Whenever I tried to inform the cc, I m not responded.
Viewing is temporary blocked stay turned
Sun Direct hd E32-4 temporarily blockd stay tuned my card no[protected] my phone no [protected]
Sun Direct hd E32-4 temporarily blockd stay tuned my card no[[protected]]my phone no [[protected]]
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Not able to utilise the existing amount worth 3 months 1100 for changing the pack after trai notification
Please share the option to change the base pack and add on packs with existing balance