Sun Direct Complaints & Reviews

I recharged rs. 212.00 into my sun direct account no through sun direct app, where payment is payed via citrus payment on 12.04.2019 through upi payment. But the amount is not credited till now. Please do necessary action to get my sun direct account get recharged as early as possible.
Smart card no : [protected]
Upi trascation id :[protected]
Mobile no : [protected]...

I want to change my name in sun direct account. I want to change my name as kamatchi sakthivel. So please help me to change. My number is [protected]. So how to change name. What is the way to change name?. Mail the way to change name in sun direct account. I want to change my name as early as possible. So tell me the way. Sent me name change link as soon as possible....

Sir
My self Bishnu prasad shaw your previous customer again wants to use your service but when i start and recharging package of rs. 229/- the errors shows 108 E service not responding..
I have complained so many time to ur customer service center but no good action taken by them.. Kindly solve this issue as soon as possible i have recharged already and time will lose..
Smart card no. [protected]
Registered...

I have paid 690/- for Telugu dpo1 and Zee prime pack for 3 months. But it got activates only dpo1 for one month and not added Zee prime pack. I called many times to care people they said technical issue .and they said call back after 1hr . It's been one day and they r not resolved my issue when I asked them seriously for my refund they send only 400/-. What about 78/- remaining amount? They are keep on saying call after some time. If this...

I had recharged with basic monthly pack of 212 rupees, after that some channels are coming but later those are also not coming. i am getting irritating with this network. they used to call daily until i recharged, later for any complaints their costumer care number was not connecting . i want my money back or i want to extend my plan expiry period ....

I took new connection and dealer selected telugu dpo hd pack and i wanted to change it to telugu dpo 2 sd. Tried contacting customer care which was never connected. I wanted to customise my base pack, mailed them also for which no response was received as on date

There is no option to edit existing pack and i doubt i dont get it. Would like to change the service provider. Please take back the set top box and refund my amountbr...

Respected sir/madam,
I am durairaj lives in chennai city and i was took the new connection in sun direct dth on jan 2019, that time i will contacted sun direct dth customer care regarding 1year subscription plan and i ask for trai rules and regulation for new connection and they said 1 year subscription pack was available and no interruption for trai rules and regulation, so i paid 2300/rs for 1 year subscription pack and i got new...

Hi

Hi

Smart card no -[protected]
Mobile no -[protected]
I have done a recharge of 23/- rupees one channel subscription. Insted of these it's automatically recharged with my exesting plan with 2500/-
It's happened without my concern and without my permission. I want my money back to my bank account. I contacted customer care the people saying the amount ll return to sun direct app wallet....

Hi

Hi

Smart card no -[protected]
Mobile no -[protected]
I have done a recharge of 23/- rupees one channel subscription. Insted of these it's automatically recharged with my exesting plan with 2500/-
It's happened without my concern and without my permission. I want my money back to my bank account. I contacted customer care the people saying the amount ll return to sun direct app wallet....

Sun Direct sold an HD set box to me 3 years ago. I was able to see HD as well as SD channels through that Box. Now I could not load HD channels and on enquiry, they are telling that they will charge Rs 850 to upgrade the box to HD. It is already an HD box and they are asking money in the guise o[censored]pgrading. It is told after the TRAI instruction regarding channel pricing from last month SUN Direct is not properly operating their servers and...

Dear customer, thank you for your interest in sun direct. Our authorized representative will get in touch with you shortly. For further details contact: s. R enterprises mob no: [protected]
Dear customer, we are delighted to inform you that your account has been activated successfully. Customer id :cr[protected] smc/cdsn:[protected]. Base pack: tamil economy pack basic subscription package monthly renewal, activation date: 9/1/2019, validity...

Dear sir/madame :
My name chandrasegar, on April 8 i reachage my sun direct account for six months for my parents and I also need only Tamil channels ... I tried But I cannot so here by I send my smart card no [protected], and my reacharge my account rupees 2069, but At same time I tried for one month that is rupees 199 and that was immediately done, but still the recharge has not done for the big amount and also it was debited in...

Hi,
My smartcard num - [protected]. Mob [protected].
Have reacharged and paid for fyi tv18 hd and jeet primehd 20days before.. These channels still not yet active. Have been trying to contact customer care the number will not work, have sent customercare email but no reply.. When i tried to chat thru online live chat with sundirect reps.. It had eated my time daily 1hr from past 20days.

Finally they are saying...

Hi,

My name is megala. I have sun direct connection 1-year validity with the correct address and mobile no. But my mobile no has been added another connection (Customer id: [protected]). Several times i have a complaint to customer care remove my mobile no, still no response. Every month i receive customer care call and message for recharge. So please remove my mobile no that wrong customer id only....

I have recharged for 250 rs from my google pay account and i wanted to add tamil dpo pack 2 but it automatically activated bengali dpo pack 2 i have contacted them through costomer care, email but i have no reply from them. What shouldi do now??? Hope you will take serious action to this!!! My smart card number[protected]
Mobile number [protected]...

Hi I'm pabbith my registered Mobile number is [protected] my sundirect card number is [protected]R. My little brother done two recharges mistakenly on 24/03/2019 and 27/03/2019 of amount 1059 and 1059 respectively I filled a complaint for refund amount of 1059 done on 24/03/2019 . sundirect officials deactivated my pack but my money was not refunded .And I'm filling another complaint on recharge that done on 27/03/2019, for refund.my transaction...

Dear Sir/Madam
I am residing in Chennai ([protected]) and we are using your SUN DTH network for the past 6 years. Again I am facing problem with set top box which changed by giving complaint to H.O. The problem is while we watching TV suddenly the picture is going off and again it starts automatically from the info channel. I booked a complaint on 8th of this month and they have given me complaint no 1-[protected] they said that it...

1. I am a sun dth customer (Smart card number-xxxxxx62001) who paid my sun dth subscription before sun dth migration on[protected] rs 3600 (And after migration[protected] rs 154). Please see the screenshot of my account online (Attachment) which shows the current subscription ends only in august and also the account has a credit balance of rs. 1207.19.
But on april 5, 2019, sun dth called and informed that the subscription ends as...

Respected sir,
I got sun direct new connection on jan 2019 for 1 year subscription pack so it will expired on jan 2020. Now i recevied message through sun direct your connection is expire on aug 2019, and some channels are blocked so please solve this problem sir,,,,, so many times i cal to customer care number but they did;t pick the call... And no respose sir... My sundirect id number csdn:16694470....

1. Every now and then i get a stop service message. Called many times to fix this but no success yet. (Will you pay me back for the days i am not able to view; for this the response, i got from ms shameena floor supervisor is we can not give and we did whatever we can; nothing else we can do. You have to wait thats all.)
2. Its very difficult to get connected with call center. And even if gets connected its being disconnected by the...