[Resolved]  Sundirect — sundirect setupbox not working

Address:560016
Website:sundirect.in

I called customer care and told setup box is not turning on.
They told serviced box (Means repaired box they will provide) will cost will be 350, i asked to do the replacement.

Engineer came and told that it would cost 600, box cost is 350 rs and adapter is extra that will cost 250.

I told new box is 700rs which includes everything costs equal to repaired box.

So i asked for new one, he was forcing me to take repaired one with 600rs.

I called customer care and they are doing same.

Please do not fall in trap of sundirect, they are cheaters and lairs.
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Oct 17, 2018
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2018
Sun Direct Customer Care's response
Dear sir

Kindly provide the Valid mobile or smart card number to contact and resolve the issue .

Regards Sun direct
Customer care .
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