[Resolved]  Suzuki Access 125 — Failure in air filter assembly & doubt about capability of authorised centre

Address:

Pune, Maharashtra

Dear Service provider,

I had purchased Suzuki access 125 on dated 12/12/2011 because of only I had listen that Suzuki access 125 is very good in performance compared other moped.
From last two years I have been facing lot of problems,
1)starting of vehicle mainly in rainy and winter season.
2)Ignition switch
3)Air filter
I am doing regular service as per mentioned service periods at authorised centre even though faced such above problems at 21444 i.e before last service at 24000.
Today I have faced big sound during start of vehicle because od air filter & full assembly is burst. As I have information from service centre ILYAS SUZUKI pimplegurav pune 61, the cost is @rs 900 & it is costly to me.
I am doing regular service then why it is happened? It should not be.
How do we say that Suzuki Access125 is best? There should be enquiry on this failure & ask to service Centre, design centre, quality centre.
Problem should resolve by corrective & preventive action & I should get reimbursement. Very shameful that authorised centre is not capable to give answer of failure they are saying directly they don't know. How to believe?
Please resolve my Quires
Regards,
Atul jadhav
[protected]
Vehicle no:MH14DD2450