Suzuki Motorcycle — issue regarding oil consumption

Hi this is atish satarkar, owner of suzuki access bearing registration no ga 05 k 8541. I have servicing bike at regular interval authorised service center since beginning.
Last time when i complaint of bike pickup and excessive oil consumption, at authorised service center named radhakrishna enterprises opp. Venkatesh leela hotel, bandora ponda goa. At that time service advisor told that block piston worn out and told to replace it. Since the bike was under the warranty, the service center told me to replace the piston at the payment grounds. Bikes block piston assembly was newly replaced, at that time technician didn't tightten head assembly with a torque wrench. When i ask to tighten the torque they clearly said that such tools are not being used in their service workshop.
The bike piston assembly was newly replaced and i was charged sum of rs. 11000 on 5th march 2019. Immediately after that regularly i have complains during next subsequent servicing that heavy oil consumption still persisted which technician ignored. Now when the problems got worse, i went to the service center again last week and now advisor is suggesting to replace piston assembly again. When i asked what is the reason the advisor told that the piston rings were not properly fitted. Is it our fault now that we have to pay for it again? To hide their mistake they are ready to put piston rings free of cost.
I can't understand when i was charged 11k for full repairs how can the parts go after the couple of months again. I refused to pay any repairs now as it was result pure negligence on parts of technician who undertook previous repairs.
Kindly advice urgent basis else i need to take this up to the consumer forum if not attended on urgent basis. Suzuki being such reputed brand i don't understand the kind o[censored]nskilled technicians they risk to undertake the repairs.

Atish satarkar
[protected]/ [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Sir my bike battery problem from first time when i purchese bike .my battery not working at this time i have go service center Manny times but no responses from their.My bike purses Date -17/06/2019.
delair name-M/s. SRS AUTOMOBILE
word no 2
P/o&-Mangaldoi
Dist-Darrang Assam

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information