[Resolved]  Swiggy — amount deducted twice on upi payment

I have been trying to reach out to swiggy customer care three times on this matter. It's a small amount that has been deducted twice I understand. Why would they need my complete bank statement to get this issue resolved and give me a refund????
The bank confirmed that amount has been credited to swiggy as well on [protected]@icici and [protected]@axisbank.

First time the payment failure error came up in swiggy app and second time the order got confirmed. This happened on June 4, 2019 and I haven't got the refund yet.

I hope the team looks into this matter asap.

I have sent all the necessary proofs as well.