Syska Gadget Secure — Gadget not deliver after repair

manjesh v

from Bengaluru, Karnataka

Address:	560078
Website:	syskagadgetsecure.com

I registered a claim for my mobile(S7 edge) on 18 November 2016 (CIN - [protected]) and my phone was picked up in the first/second week of December 2016. Since then I am following up but unfortunately not able to know when will I get my mobile back.The portal update says that my gadget has been repaired and I also received a message from the service center that the gadget is ready for pick up. I called so many times to customer service and they have very same scripted response. I have even asked the address of the service center so that I can go pick it up myself but was informed that they are not aware of this which is totally unacceptable. This is really frustrating now as I am without my device for over 2 months now. I am starting to wonder if this thing a big scam and if I would ever get my device back. I would just like to know when I will be getting my device back or even if they have any plans to return it in the first place

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Comments

Jinder Kaur

from Mumbai, Maharashtra

Syska Gadget Secure — Insurance complaint

I have a complaint that they are not giving my phone Insurance as of Samsung as they said me to wait for 6 months its more than 6 months and still they are saying that they have not registered the complain so how much I have to wait and when they will submit the complain and when your process will start?

akkesehgal

from Chandigarh, Chandigarh

I have launch my complaint on 8th Aug'16 regarding theft of my Samsung phone. Syska gadget's executive told my to wait for 90-120 days. But 5 months have been passed away, i don't get my refunded money. I want to file a case against this company and regarding their poor feedback.