Syska Gadget Secure — Phone not received even after 3 months

Address:	Ludhiana, Punjab, 141001
Website:	www.syskagadgetsecure.com

CIN No. [protected] Coupon Code 92367906 I have taken policy from SYSKA on 18th July 2016 for my Apple Iphone 6. It got broken in an accident in Nov 2016 and i submitted my handset on 30th Nov 2016. After which syska asked me to submit 25% of Damage claim approval charges i.e. 24766. We submitted Rs 6191 via NEFT to their B2X Service centre on 16th December.

But after words i didnt got any type of response from Syska. I tried to reach customer care via calls[protected] and email [protected]@syskagadgetsecure.com but they are not listening. Level of service is that bad that they put my call on long hold once i asked them to give me a precise date for my phone. Then is spoken to Mr. Ravi from Sales and he dropped an email to B2X and Payment was confirmed in Feb 2017.

After that my handset was shown repair on portal on 7th Feb 2017. I received an sms regarding the same. But since then they havnt dispatched my phone. Its in ludhiana but they dont have a courier service to send them to me and neither they are allowing me to pick the phone my self.

Their team Ravi, Manoj, Pankaj, Rajesh Malik all of them are just playing time game. They are not giving me my handset. I request everyone to throw your phone in garbage or pay fully for repair but avoid syska. They are bunch of cheaters who just want our money.

Please Help me.