Syska Gadget Secure — S/r plz solve my problem

VIRENDER KUMAR
R/Sir...
I bought a mobile protection plan from your company with serial number
Coupon Code: 88816568 or CIN No.: [protected]
Insurance Details
Insurance Approval Date: 13/05/2016 (17:54)
Claim Amount approved: 13725
The detail of the phone for which I had taken this protection plan is as follows.
Customer Name:virender kumar
IMEI No.:[protected]
Make: samsung Model:SM-E700H
Registered Mobile No.: [protected]
Date Of Purchase:04/07/2015
Whenever I used to call your service center, I was told one thing that this problem of yours has been forwarded.And I would be assured that your problem will be resolved soon. Gave me time and again for this.After almost all this time, I still did not solve this problem.Today when I visited your site, I found that my coupon number and CIN number are incorrect.
MY CIN No.: [protected]
The earlier account number I gave you is now closed.
Now I want to transfer my claim amount to another bank account whose account number is as follows.
ACCOUNT NO- [protected] OR IFSC CODE UTIB0000725
I am also sending a cancellation check of this bank to you.Initially, what you asked for my document, I am also sending it back to you.
Now I call your service center, now that number is not yours.I hope you call me once on my number My Phone No [protected] / [protected]
I hope you get this problem resolved or else I need help from consumer court.