Syska Gadget Secure — wrong quality and bad services

Address:	Kolkata, West Bengal
Website:	syskapersonalcare.com

I purchased a Syska HT100 Trimmer for men from Flipkart, on 26th of April, 2018, and it was delivered to me on 2nd May . The product was defective, and it was not charging. My return policy with Flipkart was expired, so i decided to get it repaired by giving it to the service centre. The Syska Service Centre, under the name of " COMPUTER GALLERY SERVICES" at Emall, 1st floor, Room No :- 127 Kolkata 700-072, took the product from me, on 5th July, 2018 and after 26 days, that is on 1st August, 2018, they returned my trimmer back, but the problem was NOT solved. I again gave the product back to the service centre mentioned above on 4th August, ad again when they returned back the product on 11th August, 2018 THE PROBLEM WAS STILL NOT SOLVED. When I asked the senior saleswoman of the above mentioned service centre about the terrible delay, they told me, that THEY DO NOT SOLVE SUCH ISSUES WITH ELECTRICAL APPLIANCES. They has NO answer when I asked them that why didn't they reject my request to repair the trimmer, at the VERY FIRST PLACE. I called up the Syska Customer Care, at[protected] which were UNANSWERED AT FIRST, AND THEN THEY KEPT GIVING ME EXCUSES FOR THE LAST 7 DAYS WITHOUT ANY POSITIVE RESPONSE.