Syska — product and service

Address:416313

Dear sir
I am very irritated from service of syska, actually i am purchased a product syska trimmer kit from flipkart,, whitch to flipkart, after some time i have faced problem to set cap adjustment, i have returned that product in warranty to the company for repair, i have that completed all process with mail n proper evidence of photos attached, also that time syska taken almost 2 months to send my product to me, but the cap problem is not resolved whitch i mailed to syksa, when i purchased the product that time on product a little scratch like opened screw, but i have no time left to return to product so i planned to forgot some wear n tear and lets use this as it is condition, they have many time committed to give proper service and status will giving me spacific time, but cant got any reply in estimated time, i have been take many much follow up on call and mail,, from last 3 months. But the product still not received me or not status is confirmed also.
The reference no is rvcc1909rvs00652, i also mailed to describe know the what is service providing me on call n mail.. Like following some text from which i mailed on [protected]@syskapersonalcare.com to syska is -
Syska customer care told me three times to wait 48 hours for receive of my queries n products status detail to me, but no any status received till now.. I have very dissatisfied with your service. I have called many much time to take follow up but this is worthless, no any status received of my product. N my product is not received with almost have 3 months to submitted. May i ask you as per your policy how many time requirements you to repair my trimmer? Is that too much time gone. I suggest you if your team is bot able to give my product or status in required time then plz give me my money back
After mail no help or any support got me, also no any body serious to sort out my issue to find my product is where or what is status of my product, there is no coordination with mailing team with customer representative care executive or team and also senior team n repair center team, i called syska tollfree nuber [protected] when i call the every time need to explain from first to last what happen nd details of my case
When i ask what is estimated time is your service then he is not provided exact time of service n of syska is not possible to give my product as well condition then what will i do or syska doing next.
When the representiative needs on mail any detial, my adrees on that time are all provided by me
Now i am not intrested to once again call or mail to syska, coz in this case i called to toll free is up to 20 times n mailed up to 10 times
Respected sir i am expect the help n support from you very early
+3 photos
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Syska Gadget Secure customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2020
Syska Gadget Secure Customer Care's response
We are dispatching the customer product as a good will gesture below mention waybill number for your references.

Waybill Number :- D[protected]DTDC Courier).
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    Syska Gadget Secure Address
    4th Floor, Sapphire Plaza, Plot No 80, S. No. 232, New Airport Rd, Sakore Nagar, Viman Nagar, Pune, Maharashtra, India - 411001
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