[Resolved]  T24 Mobile — Misinformation and wrong credit while recharging by the company

Address:

147001

Sir, i checked your offers on *121# & *123# yesterday and today. There is one offer at *121# option 1. New offers then in next screen option 2 rc31 — all local/std calls @30p/min for 28 days. I recharged my phone no.[protected] yesterday in top up mode as well as in spl mode and got credit of rs.24.5 both times, it was again tried by the big bazar store at omax mall, patiala yesterday in the evening by their representative but with the same result.
2. Then a offer at *123#, option 2 is rs.90 =full talk time of rs.90 but i got credit of rs.75 only.
3. I contacted your customer care no 52121 yesterday but the person was not able to reply satisfactorily.
4. I again call at 52121 at 12.35 pm today and your customer care executive (Some madam) was confused lady. She also instead of resolving my problem tried to misguide me or she has little knowledge of her job.
5. I hope you will look into the matter on priority basis and inform me at the earliest.
6. Thank you and in the hope of early resolve of my problem.
Yours sincerely
Birbal jain
Mobile: [protected]
Email: [protected]@gmail.com