TalkCharge — Money deducted by not refunded in my wallet

Address:Mumbai City, Maharashtra, 400080
Website:Talkcharge.com

Hi,

I had made 4 recharges of Rs. 1000 each on my Mobile Numbers [protected] & [protected] for reliance big TV DTH recharge.

Out of the 4, one transaction was successful & three transactions were declined. Out of the three
declined transactions i had got a refund on two declined transactions, but for the third declined
transaction i did not get a refund in my wallet and also i have been charged by my Credit Card Company.
I am not sure the third declined transaction was for which of the above two mobile numbers.

Below are the reference numbers from Citi Bank for which i have been charged Rs. 1000 each.

1. 74587917068000005804406

2. 74587917068000065524183

3. 74587917068000070088745

4. 74587917068000073602369

Kindly check the same and let me know which of the above reference numbers were successful and which
one is declined so that i can claim a refund from my Credit Card Company.

Have mailed them a couple of times but there is no revert and also their is no customer care number for the same

Thanks & Regards,

Sagar Gala
Manager
Dainik Bhaskar Group
[protected]
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Mar 21, 2017
Updated by Sagar Gala
They are not reverting on mails and there is no customer care number to get in touch with them
Complaint comments 

Comments

Dear Sagar,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
I apply for rechage on [protected] for 100 rs[protected] but i
not receive the amount and recharge not successfull. plz return amount
or recharge successfully as soon as possible and give the reply on
this mail or mobile no.

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