[Resolved] Tanishq — credit card fraud method used for transaction at tanishq

amanakash

from Brahmapur, Odisha

Address:	Patna, Bihar, 803211
Website:	Credit card fraud method used for transaction at tanishq titan company

Dear sir,

This is with reference to the fraud transaction made at tanishq titan company store from sbi credit card ending 9641 without authorizing the card holder. The purchase was made of rs 80215 at 04:25 pm on date 01/01/2019.
Thus i request you to hold the purchase order so that the fraud can be inspected. Your little cooperation in this regard is highly appreciable.
Please find a screen shot of message send for transaction alert.

Thanks & regards

Aman akash
[protected]

+1 photos

Was this information helpful?

No (0)

Yes (0)

Feb 5, 2019

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2019

Titan Company Customer Care's response Dear Aman,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced.

As discussed, kindly check with your bank regarding the transaction.

Sincerely,
Steve

Dec 18, 2019

Updated by amanakash Dear Steve,

This issue was not identified & solved in reality, but you people are mention over here as resolve. How can you people take credit inspite of troubling the customers. You can't win the faith of customers if you are not paying attention to wrong happens to customers . In this matter you need to help the customers in retaining the fraud method used for shoping at your counters.