[Resolved] Tanishq — diamond lost

tdadukiya3004

from Indore, Madhya Pradesh

Address:

Indore, Madhya Pradesh, 452001

Dear sir, i have bought a diamond ring from taniahq store m. G. Road indore on may 15. Today my ring diamond is automatically felt down due to wrong making. Within 6 months the diamond is fall down. Its due to wrong making process of taniahq. Customer ko thagte h and warranty me hone k baad bhi naya laga kar nai dete. Worst service of taniahq.😠😠😠😠😠😠😠😠😠😠😠

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Nov 16, 2018

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2018

Titan Company Customer Care's response Dear Customer,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.

Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve

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Comments

Naliniprava

from Vadodara, Gujarat

I had made a savings scheme having a/c No.[protected] in the Golden harvest .My registered Mobil No.[protected].After completing the period your company had sent me a cheque of Rs.100000/- with tracking I'd D57956273.Unfortunately I have not received the cheque till date.Pl do the needful. From, Kulamani Satpathy, mail I'd.
[protected]@hotmail.com

Titan Company Customer Care's response, Oct 16, 2018

Verified Support

Dear Kulamani,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. We request you to write to tanishqcare@titan.co.in with copy of your bank account details and cancelled cheque. So that we can do the needful.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-258-2598.

Sincerely,
Steve

rumana tasneem

from Chennai, Tamil Nadu

I tuk fast track watch of model 6023WAA 8 months ago..now i m not able to find d watch strap anywhre..my email id is rumana.[protected]@gmail.com..i need d watch strap