[Resolved] Tanishq — very high making charges in gold jewellery

deepak2240

from Basti, Uttar Pradesh

Address:

Kota, Rajasthan, 324007

Tanishq is a fraud company and cheating with high making charges (Upto 25%) and high per gram gold price by using its reputation of its brand name.

My experience

I have started investing 3k per month in their gold scheme and after paying 10 months, i heard by tanishq that i can not purchase the gold coin which have negligible making charges, i forced to purchase the jewellery having upto 25% making charges, "a organised loot". Gold price is also calculated by some landon price as told to me by tanishq manager at kota outlet (Rajasthan), which is also higher with market price at my location.

1. Making charges they levy on each item is 25% fixed which you can't bargain or do any thing (Like loot mall).
2. Always they keep high price per gram which i cross checked with the competitors.

They are making the fool to costumer in name of scheme, as i feel total looted and loss of money. I strongly recommend to the people not to go with tanishq ever and ever.

Was this information helpful?

No (0)

Yes (0)

Feb 26, 2019

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Jan 26, 2019

Titan Company Customer Care's response Dear Deepak,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.

Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve