[Resolved] Tata AIA Life — by mistake paid double payment for single policy premium | |||
My name is anil kumar and my policy no. Is c[protected] and i have paid two payments for one premium through online by my two sbi accounts for same policy (C[protected] due to your server site problem. When i paid first time online on 17 feb 2018 from my one sbi account then your site was no responding so i used other atm card (My wife sbi account) of same policy. And after that 2 payment cut message of 10238 rs show on my mobile message box cut from my two sbi accounts (Me and my wife account)... Please resolve my problem.. And please give me return one payment of 10238 rs and i attached all snap shot of my cut payments which is atm slip snapshot and my passbook snap shot and my payment cut message of my mobile message snapshot My mobile no. Is [protected] and my email id is anil. [protected]@gmail.com Please please resolve my problem soon. Was this information helpful? | |||
Feb 24, 2018 Complaint marked as Resolved Sir, no step have been taken by the Tata aia company
And not respond to my mail Tata AIA Life customer support has been notified about the posted complaint. Verified Support Feb 26, 2018 Tata AIA Life Customer Care's response Dear Anil, Thank you for sharing the details. We will get it checked with the concerned team and get back to you shortly. Verified Support Feb 26, 2018 Tata AIA Life Customer Care's response Dear Anil, we have initiated an investigation regarding your concern. We request your patience in the interim.
Verified Support Feb 26, 2018 Tata AIA Life Customer Care's response Dear Anil, as per our investigation, only one transaction was successful. We request you to check if the amount of the second transaction has got reserved to your account. Thank you.
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I purchased Tata AiA life insurance term plan on 03/04/2018!but not satisfied! I request to you my payment refund ! Application Holder Om Parkash. Date-13/4/2018
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