[Resolved]  Tata AIA Life — Call regarding agent claimed amount

Respected Sir
I had a policy C[protected] which got matured and I received the amount.Yesterday I received call claiming that it's from TATA AIA company and Manger of the company Mr.Rahul Guptha mob.No[protected] and informed me that my agent claimed money using one of my document which i didnt receive yet, it will go to her account today before releasing the cheque he contacted me and he guided me to do an online submission. He said as I completed locking period 2% benefit automatically going to agents account that agent named Hameeda submitted written statement that
agent and me both are relatives so I have no objection to release money to her account and when I said Hameeda is not working now at TATA AIA he said the amount 1 lakh 31260 will go to secondary agent Mathew Joseph's account.and he instructed me to remove agent code and create sel[censored]niversal code and informed the process of doing it and told me to register complain to IGMS and to submit Adhaar card, Pan Card, Photo, cacelled Cheque, email id and 32000 fees so and so..Today I received another call from Rita Sharma from HDFC Bank mob.No[protected] she said cheque is going to release to Mr.Mathew Thomas account...I am really confused is this a genuine information or scam..Did my agent cheated me in doing this...I would humbly request you to do the needful and to satisfy my grief by giving a speedy reply...
Thank you...
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Oct 18, 2022
Complaint marked as Resolved 
Tata AIA Life customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2022
Tata AIA Life Customer Care's response
Hi, we have made a note of your details and shared it with the concerned team. They will get in touch with you. Thank you.
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