[Resolved]  Tata AIA Life — policy number u[protected]

Address:

781011

Policy number u[protected]
Tata aia (Previously tata aig). I purchased tata aig life (Invest assure ii) insurance for premium of rs. 25000/- pa. First installment paid on 28.11.2007. Thereafter for two consecutive years (Total 3) installments (2007, 2008, 2009) were paid. Total amount paid rs. 75000/-
Policy no. U[protected], policy date 28.11.2007
After my retirement when i contacted them they informed that the account shown as closed and paid. They informed that the amount could not be paid to me and lying with them. The payable amount tata aia informed that is about rs. 92000/- only.
I, several times contacting the company (Through emails) and sent all the required documents as asked. Pan, aadhar, bank passbook, transaction details, certificate of bank etc. Nevertheless the company is not paying the amount. They are not allowing me to open and view my policy on-line.
They require to disclose the calculation of payable amount. After about 11 years of investment of rs. 75000/- the amount they are paying only about rs. 92000/-
Only 0.02 percent return after 11 years for rs. 75000/- which is absurd. The matter require investigation. This is hard earned money kept for old age. At last the company returning the amount with only 0.02 percent. Reply is solicited. No amount yet been paid after communication.
Company to disclose the details calculation with rules/acts/directions on which the increase of wealth is 0.02% for long period of 11 years.