Tata AIG Insurance — group mediprime - health insurance

Address:500045

I am holding group medi prime health insurance policy from tata aig. in the month of july 2019 i have called to customer support to include my newly born baby into my group policy. i have been told that i need to wait for 3 months, so i waited for moths and today when i called to customer support on 16 sept 2019 they are saying that it can be added only at the time of renewal.

My policy number:[protected]
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Tata AIG Insurance customer support has been notified about the posted complaint.
Sep 16, 2019
Updated by shekhark052
My complaint number: [protected]
Verified Support
Sep 18, 2019
Tata AIG Insurance Customer Care's response
Dear Sir, we regret the inconvenience caused to you. We request you to kindly provide your contact number and email id and enable us to assist you further. You may also update your request details and concerns through the link ‘https://www.tataaig.com/service-request’ and we shall get back to you.
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