Tata AIG Insurance — motor insurance not received

The payment of rs. 17, 488.00 which was cleared through bank on 17/12/2016. We have sent several request but till today policy not received. This cheque is paid through insurance broker "land mark insurance". This payment is issued from yes bank vide cheque no. 015763 dt. 07/12/2016 and the same is cleared from bank on 17/12/2016. We have contacted land mark insurance and sent several mails also but they are not responding.