Tata AIG Insurance — regarding claim settlement and surveyor attitude.

Address:

Dehradun, Uttarakhand, 248001

Dear concern,
I took your car policy on 31st january 2018. From last 2 years fortunately i dont need to take claim in my car as my car was covered under zero dept policy. Unfortunately my car was stucked in a gutter which was not visible. I went in a marriage with my family and due to invisibility my car got damage. As my car was forcefully stop when it was down in gutter, an e rickshaw stucked my car from back side and my one back light was damaged. Now my car is in divine honda workshop from last one week. Honda workshop engineer said that front bumper, rm, shocker, chamber road is band, one back light is damaged. Back bumper seems not to be replaced. Now your surveyor mr. Joshi said that he can't give back light and shocker as it seems that it was accident in previous policy period.
I hand over my car to honda agency very genuinely. I didnt do any kind of touching in my car. It is very genuine case that when one wheel of a car fall down in gutter and chamber road and rm band then car got accident. Road cant be band by hammer or any other thing. But seriouslly surveyor should understand these things and paas parts genuinely. As a customer i pay heavy premium to your company for my policy and i[censored]nfortunately i need to use claim after few days of policy then why your surveyor show this kind of attitude.
If my car got accident in previous policy period then i can claim in that policy also. There is no gap during previous year policy and current year policy. But this is dont after few days of issuance the policy of your esteemed company. So i do request that please look after this matter and please give front bumper, back head light and shocker in claim settlement. I will be very thankful to you for the same. My work is suffer a lot as my car is in agency from last one week. Please take action as soon as possible. My car number is uk07bb2923.