Tata AIG Insurance — Request no 8764675

Address:

Mumbai City, Maharashtra, 400065

Date 03/05/2017
Sir,
On 23 feb. I had applied for health insurance. Due to medical reason it got rejected.
Paid rs. 10582.00 by cheque drawn on icici bank dated 23/02/2017
Waiting for refund as of now.
Plz revert asap.

B. I'm sorry to say... Real pathetic working attitude.

Sent from yahoo mail on android

On tue, may 9, 2017 at 4:46, ashwani thakur
Wrote:
No response?


B. Rgds,
Ashwani thakur
[protected]@ymail.com
+[protected],[protected]

On tuesday, may 9, 2017 4:41 am, ashwani thakur wrote:

No response so far?

B. Rgds,
Ashwani thakur
[protected]@ymail.com
+[protected],[protected]

On thursday, may 4, 2017 8:07 pm, ashwani thakur wrote:

Ma'am,
Hope everything is in order now


B. Rgds,
Ashwani thakur
[protected]@ymail.com
+[protected],[protected]

On thursday, may 4, 2017 6:17 pm, "kolte, rucha" wrote:

Dear ms. Thakur,

This is with reference to your below email.

In order to have your request processed, we would require the neft mandate form signed by the insured to assist you further

For further queries please email us or call us on the toll-free numbers.

Best regards,
Rucha kolte
Customer support team
Tata aig general insurance co ltd.

To know more about our products & services, you can also contact us through any of the following options
§ call us at our toll free number [protected] (From all lines)
§ write to us at tata aig general insurance co. Ltd. Policy holder services, p. O. Box number 27707, malad (East), mumbai 400097
§ visit us at www.tataaiginsurance.in
— original message —
From: ashwani thakur
Sent: 04/05/2017 12:24 pm
To: [protected]@tata-aig.com;
Cc:
Subject: re: client id [protected]

Dear ma'am
Plz find two attachments.
Neft docx isn't signed... As i filled it on computer.
Cancelled cheque is signed.
Plz revert if ok... Or i need to take a print out.

B. Rgds,
Ashwani thakur
[protected]@ymail.com
+91 [protected], [protected]

On thursday, may 4, 2017 11:18 am, "kolte, rucha" wrote:

Dear ms. Thakur,

Thank you for your e-mail.

We request you to kindly fill in the form (Attached) and revert to us and enable us to assist you.

1) duly completed neft mandate form (Copy enclosed both pages)
2) cancelled cheque scan copy in pdf or jpeg format

Note: the refund would be processed in the name of insured only

For further queries please email us or call us on the toll-free numbers.

Best regards,
Rucha kolte
Customer support team
Tata aig general insurance co ltd.

To know more about our products & services, you can also contact us through any of the following options

§ call us at our toll free number [protected] (From all lines)
§ write to us at tata aig general insurance co. Ltd. Policy holder services, p. O. Box number 27707, malad (East), mumbai 400097
§ visit us at www.tataaiginsurance.in


— original message —
From: ashwani thakur
Sent: 04/05/2017 10:45 am
To: [protected]@tata-aig.com;
Cc: shaileshkumar. [protected]@tataaig.com;
Subject: client id [protected]

Sir,
Please find attached two images.
On 23/02/2017 i had applied for health insurance. Gave a cheque no. 020517 amount rs.10582.00 drawn on icici bank shimla.
Subsequently it was realized on 1st march 2017.
Due to some reason my medical was rejected. Over the phone call from chennai was asked to pay more money if i wanted the policy, which i declined.
Asked for refund. So far i have not received my amount.
Spoke several time to mr. Shaileshkumar. [protected]@tataaig the person who visited my home in mumbai and collected the cheque and mr. Rajesh from
Chennai, they assured me that it will be refunded soon.
Over two months have passed, thought i should take some action.
Kindly revert what action is being taken.

B. Rgds,
Ashwani thakur
[protected]@ymail.com
+91 [protected], [protected]