Tata Aig — Non return of payment

Address:

Ranchi, Jharkhand

Dear Sir/Madam I am Jai Prakash Singh and I am having a policy with u vide no.U[protected]. dated Mar.2010. I have paid the 1st premium of Rs.15000 in that month. But due to my transferred to other region i couldnt paid the next premium. Now in 2014 when i enquired about that then i got information that my policy has been auto surrendered and the remaining amount of something 2000 has been send to me. But i have not got any payment till now. And also when i have paid 15000 then how it whould be refund only 2000. Also where is the cheque of that 2000. Kindly suggest what to do?