[Resolved]  Tata Aig — Refund

Address:Mumbai City, Maharashtra

Dear Sir/Ma'am, My self Mr. Moiz Bakir Electricwala, I had taken a policy of Tata AIG Life Company Limited in the year 2002, by the name of Mr. Firoz had been registered my account and 3 account was activated by him, through cheque. Then as per delay due to i was travelling Mr Firoz suggest me to activate ECS account & i was agree to it to activate. After few month Mr. Firoz call me and explain me about new sachem which i was not agreed then he gave offered me complementary policy in any1 at house but i was not agreed because all in my family was insured in any other insurance only my small brother was not. He insisted me that is complementary and you don't have to pay any single amount and said everything which we are talking is been recorded. then i thought to go for it and firoz took my brother details only (Mr. Hozefa Bakir Electricwala). Due to my busy scheduled and travelling i couldn't keep any updated or access to my account. in the year 2010 i came to know the complimentary policy was offered was payable/charged to me. i tried to contact Mr. Firoz but his number was coming switch off, then contact to your customer care to give the detail and whole lot procedure and said will get back to me but non response, frequently calling given details and came to know that i have 15 policy not 3 policy this made me more frustrated with all of this... I had visited to my nearest branch in the year 2011 which is in Bandra West their i have registered my complained and said to freeze my all the policy and disconnect with my ECS account, but the person suggest me that they could not help out with it, i have to visit to Malad the main branch but again due to my work i had to travel, while travilling i used to get call from some RBI that Tata Aig has been shut down and they had taken over and they promise that what every money i had invested will be refunded but had to pay some 30, 000/- i had to pay so within 3 months will be refund. then i refused them, many call i received. i REQUESTED TO PLEASE RESOLVE MY PROBLEM AS SOON AS POSSIBLE BECAUSE NOW ITS HIGH TIME IF YOU WANT I HAVE PROOF OF RECEIPT WHICH MY AMOUNT USED TO GET DEDUCTED. BELOW MENTIONED IS MY AND MY BROTHER WHICH WAS OFFERED 1 COMPLEMENTARY POLICY DETAILS: C[protected] C[protected] C[protected] C[protected] C[protected] C[protected] C[protected] C[protected] C[protected] U[protected] C[protected] C[protected] C[protected] C[protected] C[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer,

Your complaint pertains to Tata AIA Life Insurance Co. Ltd. For further assistance we request you to mail the same at life.[protected]@tataaig.com.

Regards,
Team Tata-Aig

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