[Resolved] Tata Capital — Non receipt of Amount | |
With reference to the above i wish to inform you that i have applied a loan of Rs.50, 000-00 through online and one of your executive Mr. Shiva Kumar whose mobile number is [protected] approached me and discuss about the loan issue and he asked me to submit the PAN CARD and AADHAR CARD through his Whatsapp number i.e [protected]. After submission of my pan card and aadhar card he was sent one whatapp message that your loan amount is sanctioned and the tenure is 24 months and you have to pay an amount of Rs.3, 100-00 towards INSURENCE for the tenure. In that approval letter mentioning that please pay the insurance amount to the given below STATE BANK OF INDIA account and i was paid through online. After receiving the same i have received a text message that your loan amount is pending with the bank due to non payment of GST charges of Rs.4, 500-00 and First EMI of Rs.2, 330-00 then only the amount will be credited to your account. And your executive Mr. Shiva Kumar had given another bank account of Syndicate Bank account No : [protected] and i have paid only Rs.4, 500-00 towards GST Charges and Mr Shiva Kumar asked me to contact his superior Mr. Sanjeev Kumar whose mobile No : [protected] and he asked me to pay the First EMI of Rs.2, 330-00 and i was paid the amount of first EMI of Rs.2, 330-00. After one hour he called me and told that your account is in technical problem and please give another account number then we will transfer the same to your account. I had give my another bank account of Central Bank of India and the amount is not yet received. After one hour again i called Mr. Sanjeev Kumar and asked the position. Then he told with me that you have to pay another amount of Rs.4, 200-00 towards Electronic payment system. I could not understand what he told and i told with him that I dont want any loan amount from you and please pay my amount back and he told that it will take minimum 15 days time to send your amount. I waited till today and today i rang phoen to Mr. Shiva kumar, but another executive lift the phone and what upto 11 a.m. I waited upto 2 pm and again call to Mr. Shiva Kumar and he is not lifting the phone and Mr Sanjeev Kumar's phone switched off. I don't know what is going on and such a reputed company of TATA's also doing like this with the middle class people. I am submitting herewith the documents which you have sent me and i am enclosing herewith my bank statements which i have made payment to you. You are hereby requested to kindly look into the matter and do the needful at the earliest. Thanking you sir. Yours sincerely, ARAVA SRINIVAS. 3 Attachments Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved TATA Capital customer support has been notified about the posted complaint. Verified Support Apr 17, 2021 TATA Capital Customer Care's response Hi Arava, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
Verified Support Apr 19, 2021 TATA Capital Customer Care's response Hi Asvas, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
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