[Resolved]  Tata Communications — Non response to a big issue

Address:

Mumbai City, Maharashtra

We have made the mistake of hosting our web page through Tata Communications. We have a very basic webpage, by today's standards, which was working fine on Rediff's hosting. Our business solutions provider, Ominet Solutions Chennai, sold us out on Tata Communications. We have logged a complaint with them about our "contact us" and "Resume upload" facilities on our webpage, both of which are both not working. Earlier also, they made us wait through 5 days of Diwali "holidays" for attending to a requirement. So much for their 24/7 support!!! Worried about the fact that we have further dependencies on Tatas. We have not yet received any resolution, and have tried all methods and testing from our end. Must say both Tata Communications and Ominet have an attitude problem, and try their best to beat around the bush with technical hosh-posh. Do not know how to proceed