Tata Communications — Tatacliq Wrong product received.

I have Ordered SoundMagic ES 18S In-Ear Headphone Red & Black on Tata Cliq
Order Details:
Order placed on:12 Jun 2020
Order ID:[protected]
Cost :499/- + Shipping Charges 49/-= Total:548/-
payment already done.

On 18.06.2020 at 4:00 pm i have received the item, But the size the package is big. I was Surprised and Shocked what it is ? Courier boy left ...

Then after opening i found package is not ear phones but they are Candles.

I really Dissapointed with the TATA CLIQ. Iam a fan of TATA. I Always only TATAs have contributed something to country. But this is really bad experience.

I Immediately tried to call customer care(CliqCare) and Dialled to
[protected] for any support, but all in vain.

Finally i googled how to complain on receiving wrong product from online shopping i found this site.

I just want right product or Refund and return.

I want my money refunded asap. this is worst experience ever happened to me. I'll lodge complaint in consumer court by next week.