Tata Docomo — legal notice of bill generated even after account disconnection and several complaints, more over never received any respond.

Address:

Pune, Maharashtra, 411041

Date: 15.06.2018

MISS NIDHI . .)

BLDG-J, FLAT NO-706 ASAVARI NANDED CITY, PUNE

411041)

(nidhi.[protected]@gmail.com

Ref :- (june/18/13403)

Account No:[protected]

Subject: Legal Notice

As instructed from my client M/s. Tata Teleservices Limited, 2-A Old Ishwar Nagar Main Mathura Road, New Delhi – 110065, herein after referred as “My Client”, we serve you with this legal notice:

1. My client is a leading Unified Access Service Provider in India and provides various Telecom and other services in various telecom circles in India by virtue of Licenses granted by Department of Telecommunications (DoT), Government of India.

2. That you approached my client for availing services, for which you have duly signed Subscriber Application Form and other related forms and submitted documents as per the norms prescribed by DoT for availing the services.

3. That my client was induced to provide you its services, whereby you were allotted connection no.[protected]

4. That you represented to my client that you would make timely payment against the usage of the aforesaid connection nos. charged on you.

5. That basis representations made by you, my client activated your connections on (date of activation of Service) (MM/DD/YY) and you started using the same.

6. That you stopped making payments for the services rendered by my client for reasons best known to you, despite availing the services of My Client to the Tune of Rs. (2644) That when after repeated requests you failed to make above said payment my client was constrained to Temporarily Suspend / Deactivate Service of your connection no. ON[protected]

7. That thereafter my client requested you to make the aforesaid payment, however, in spite of repeated reminders and requests, you have failed and neglected to make the payment of the legitimate dues of my client amounting to Rs. 2644) /- as on date.

Reminder Letter dated. 15/06/2018, Demand Letter dated 15/06/2018, Final Notice dated 18/06/2018 have been already sent to you by my client.

8. That your acts and intentions clearly amount to breach of trust and dishonesty to our client. Hence you have made yourself liable to be prosecuted under various provisions of civil/criminal laws, as applicable.

9. By this legal notice, you are hereby given a final opportunity to make the payment of Rs.2644) /- within 7 days hereof, failing which we have clear instructions from my client to initiate appropriate legal proceedings against you for the aforesaid offences at your costs, risk and consequences.

Please note that in case you fail to make the requisite payment in given time period, my client, without any further reference to you, shall be constrained to pursue appropriate legal proceedings against you and the same shall be at your risk, costs and expenses.

My Client may forward your details to the concerned Credit Verification Agencies to take appropriate action in their database.

We request you to contact Mr.Vinesh Hosurkar (Mob . No [protected]) between 10AM to 6PM on weekdays for payment assistance, IF you have any queries you can also reach us through email [protected]@gmail.com).

In case you have already made a payment then please provide us with the payment details by replying to this mail or contacting our above mentioned representative.

To make your payment immediately, please use the following options:

· Online: Visit the ‘Billpay’ section on www.tatadocomo.com to pay using credit card, debit card, payment wallet or net banking

· Tata Docomo Store: Visit any of our stores closest to your location and make payment by Cash/Card/Cheque/DD favoring “TATA Teleservices Limited A/c[protected] ”.

For any further clarification in respect of the same, please contact Collections Department, Tata Teleservices Ltd on above mentioned contact details.

A copy of this notice is being retained in the chamber for further necessary action, (if it so desired) in case of non-compliance with this legal notice.

For

__________

DSS Legal services

Advocates & Associates, Pune, Maharashtra.

Mr. Deepak Choudhari.( B.A.LL.B )

=============================
My latest email which never get responded:

Hello Mr Rishikesh Bhale,

Seems like finally Tata Docomo, or maybe you, or maybe the accounts department, or maybe the legal department feeling the exact heat that I have suffered with from Tata Docomo.

Unfortunately, one of the very few service providers in my area of residence and so being so careless for the consumer satisfaction.

First and foremost, before demanding money from me or even sending a demand notice, first look into your records of ignorance what and how Tata Docomo has done. What-so-ever amount you're mentioning in your emails, is no big deal to be paid off, GIVEN THAT I HAVE GOT THE SERVICES. But, the point is, neither have I got the services, nor have I got resolved any of my complaints ever.

Several times, PLEASE NOTE SEVERAL TIMES, I have raised complaints to Tata Docomo for the CONTINUOUS and SUPER FREQUENT DISCONNECTION. And very clearly to be noted, everytime due to technical problems from Tata Docomo. Unfortunately, the company that you are serving is not going to accept / admit the same that I have discussed hell lot of times over phone calls with Customer Care, but the company executives has sent me several emails admiting the mistakes from their end.

Then, it does not limit to only this, but the COMPANY HAS ADMITTED TO HAVE SENT ME BILLS FOR CHARGES WHICH ARE NOT WORTH FOR THE SERVICES PROVIDED TO ME. And I have several times asked them to rectify that. But just look at the sheer ignorance of the company towards, consumers and their rights that the company has still kept on sending me emails with bills that has charges for the services that I have not got.

And then, people like you, favoring company, send legally threatening emails, asking for money, forgetting that at the end, you're also a consumer and if not today, you'll also face such situation and then what will be your course of action.

But regardless, I know that I HAVE PAID ALL THE DUES THAT ARE WORTH THE SERVICES I HAVE RECEIVED EVER FROM TATA DOCOMO.

Make sure that you also note that the internet connection we're talking WRT was supposed to help me finish my work whenever I need to work from home. And the disconnections have always lead me to problems and inability to finish my job which has lead me to financial losses.

Also note that all the complaints had been closed without my consent and confirmation.

Also note that the connection is not in force and I am still getting bills.

Find attached the email communications happened between me and Tata Docomo. If needed, I will provide these proofs, if they are requested with due legal respect, that are not only limited to emails.

With all these, I am still open to clear off the any pending due, THAT ARE WORTH FOR THE SERVICES OFFERED.

Thank you,
Nidhi