Tata Docomo — Money collected illegally

Address:

Bangalore, Karnataka

My Name Ravi This is regarding complaint against Tata docomo number :[protected]. I have received legal notice from tata docomo in my mail box for non payment. fact is that i am not a customer of Tata Docomo Teleservice Ltd., nor used any services from your Teleservice and not purchased the your company SIM Cards. I got call from tata docomo name: Swetha number: [protected], used rough language and talked very rashly and also given threat stating that, if i am not clear the balance amount of Rs.3, 980/- that, she will block the Passport, Pan Card and Driving License. I am an Engineer, apprehend about my better future and endeavors, blindly without arguing or making any correspondence made the payment. I have sent several mail regarding this but never get resolved and always they are saying "concerned team on high priority and are expressly working towards resolving it at the earliest. We shall revert to you shortly. We request you to kindly bear with us in the interim" That will never happened. Now please suggest me how can i deal with this. Can I approach lawyer to deal this or do I need to register police complaint.