Tata Docomo — Photon device/ Interrupted Internet service

Address:560045

No resolution provided for my internet problem. Service provider is not able to fix the problem and also not able to provide any resolution for the problem.

The answer provided by the service provider is signal strength is low in the area where I reside,
so they were not able to do any thing for the issue.

As a consumer, my question to service provider is what shall I do if signal strength is low in the area where I reside?
Since you service provider were responsible for providing the signal and bandwidth.

That is too the area where I stay is a corporate are where most of the IT companies are surrounded.

No answer from the service provider and they closed my Service Request and changed it as resolved.

Extremely affected consumer.
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

Kindly provide us with your 10 Digit Tata Photon umber, your contact number and email ID so that we can get in touch with you.

Thanks and regards,
Customer Care
Tata Docomo.
Dear Customer,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Photon helpline on[protected].
Alternatively you can also mail us your concern at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care
Tata Docomo

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