[Resolved]  Tata Docomo — refund

Address:421002

Sir ji my docomo no [protected] i have recharged with rs 249/- 28gbdata 1gb/day 3g internet is not working at all i have requested a mail to customer care lots of time no solution i want my rs249/- refund because internet is not working and only one signal of network is there and still i didnt got any call from customer care i want my refund of rs249/- internet not working waste of money.
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Sep 23, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2017
Tata DoCoMo Customer Care's response
Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Verified Support
Aug 20, 2017
Tata DoCoMo Customer Care's response
We would like to inform you that upon verifying our records we found that your number [protected] was disconnected permanently on 05-AUG-17 as a part of MNP port out process.
Complaint comments 

Comments

Our tata walky was not working for the last 6 months, but they sent a bill and now escalate to forum for pending bill, try to communicate the customer care 12 more time it was not connect and mailed to listen dept, no proper reply came
Sir i want to know my call record

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