Tata Docomo — Tata Docomo deducting my Balance for a Model Video Club subscription without any information

Address:Khordha, Odisha

Today A message showing (ModelVideoClub is activated at Rs81.6 for 25days.Bal:Rs1.00 at 15-Sep-14 04:09.To stop, Dial or SMS STOP to 155223(Free)).I have not Subscribe for this VAS.But My Balance was deducted without any information.Please Tata Docomo stop the ModelVideoClub subscription which i never subscribe before & refund my deducted balance money. My number is [protected]..from Bhubaneswar My email id: [protected]@gmail.com.I hope resolve my Problem as quickly.
Was this information helpful?
No (0)
Yes (0)
Tata DoCoMo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We are extremely sorry to learn that you are facing a concern of balance depletion on your Tata Docomo mobile number & sincerely regret the inconvenience caused to you due to this.

We tried to speak to you personally on your number. However, the same was not possible as the call was not answered.

We would like to inform you that as per checking our records we found that the amount of Rs. 81.60/- on[protected] has been deducted from your main balance is due to the activation of a VAS service (model video club) on your number.

However, the deducted amount of Rs. 81.60/- has been credited in your account with request number: ABAL[protected] and further note that the VAS service on your number has been deactivated as per your request.

Also be informed to avoid balance deductions on your number for VAS services you need to deactivate the service by dialing the number 155223 from your Tata Docomo number.

For further assistance you can also write a mail to us at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.
ModelVideoClub is activated at Rs53.42 for 17days.Bal:Rs1.01 at 22-Dec-14 01:12.To stop, Dial or SMS STOP to 155223(Free)
I have not Subscribe for
this VAS.But My Balance was deducted
without any information.Please Tata
Docomo stop the ModelVideoClub
subscription which i never subscribe
before & refund my deducted balance
money. My number is [protected]..from
sayed noufal kvm My email id:
[protected]@gmail.com.I hope resolve my
Problem as quickly.
ModelVideoClub is activated at Rs99.0 for 30days.Bal:Rs145.00 at 30-Dec-14 01:12.To stop, Dial or SMS STOP to 155223(Free)
I had ported my number from Airtel to Docomo for its service but this make me very unhappy as I have not subscribed any Service.But My Balance was deducted without any information.Please Tata Docomo stop the ModelVideoClub
subscription which is never subscribed by me & refund my deducted balance money. My number is [protected].
My name is Najaf Ali Khan My email id:[protected]@rediffmail.com.I hope my problem will be resolved as quickly as possible.
What the bloody is dis model video club... rs.99 has been deducted from my balance i have not subscribed for any such services... and the msg to vas help is also non sensical. ... it isnt responding at all... please fix it and credit my balance
they are using this service to robe their customer same thing happened with me anyone filled the complaint in consumer court regarding this please share their experience cuz i m thinking about filing a complaint in court
Today A message showing ModelVideoClub is activated at Rs47.96 for 15days.Bal:Rs1.00 at 29-Jan-15 23:01.To stop, Dial or SMS STOP to 155223(Free).I have not Subscribe for this VAS.But My Balance was deducted without any information.Please Tata Docomo stop the ModelVideoClub subscription which i never subscribe before & refund my deducted balance money. My number is [protected].from arockia vasanth thilake My email id: [protected]@gmail.com.I hope resolve my Problem as quickly.
Yestrday night dated 02.02.2015 A message showing (ModelVideoClub is activated at Rs 99.00 for
30 days.Bal:Rs333.72 at 02-Feb-15 21:02.To stop, Dial or SMS STOP to
155223(Free)).I have not Subscribe for this VAS.But My Balance was
deducted without any information.Please Tata Docomo stop the
ModelVideoClub subscription which i never subscribe before & refund
my deducted balance money. My number is [protected]..from Nasik, My
email id: [protected]@gmail.com.I hope please resolve my Problem as quickly.,
PLEASE SOLVE MY PROBLEM :-Yestrday night dated 02.02.2015 A message showing (ModelVideoClub is activated at Rs 99.00 for
30 days.Bal:Rs333.72 at 02-Feb-15 21:02.To stop, Dial or SMS STOP to
155223(Free)).I have not Subscribe for this VAS.But My Balance was
deducted without any information.Please Tata Docomo stop the
ModelVideoClub subscription which i never subscribe before & refund
my deducted balance money. My number is [protected]..from Nasik, My
email id: [protected]@gmail.com.I hope please resolve my Problem as quickly.,
PLEASE RESOLVE MY PROBLEM :-Yesterday night dated 02.02.2015 A message showing (ModelVideoClub is activated at Rs 99.00 for 30 days.Bal:Rs333.72 at 02-Feb-15 21:02.To stop, Dial or SMS STOP to
155223(Free)).I have not Subscribe for this VAS.But My Balance was
deducted without any information.Please Tata Docomo stop the
ModelVideoClub subscription which i never subscribe before & refund
my deducted balance money. My number is [protected]..from Nasik, My
email id: [protected]@gmail.com.I hope please resolve my Problem as quickly.,
Today A message showing (ModelVideoClub is activated at Rs 99Rs for 30days.Bal:Rs134.00 at 6-feb-15 .To stop, Dial or SMS STOP to 155223(Free)).I have not Subscribe for this VAS.But My Balance was deducted without any information.Please Tata Docomo stop the ModelVideoClub subscription which i never subscribe before & refund my deducted balance money. My number is [protected]..from Ahmedabad.
My email id: [protected]@gmail.com.
I hope resolve my Problem as quickly.pls return my balance...
Thanks...
Today A message showing (ModelVideoClub is activated at Rs 99Rs for 30days.Bal:Rs134.00 at 6-feb-15 .To stop, Dial or SMS STOP to 155223(Free)).I have not Subscribe for this VAS.But My Balance was deducted without any information.Please Tata Docomo stop the ModelVideoClub subscription which i never subscribe before & refund my deducted balance money. My number is [protected]..from Ahmedabad.
My email id: [protected]@gmail.com.
I hope resolve my Problem as quickly.pls return my balance...
Thanks...
Pls reply me fast...
Yesterday A message showing (ModelVideoClub is activated at Rs 51 Rs for 16days.Bal:Rs134.00 at 6-feb-15 .To stop, Dial or SMS STOP to 155223(Free)).I have not Subscribe for this VAS.But My Balance was deducted without any information.Please Tata Docomo stop the ModelVideoClub subscription which i never subscribe before & refund my deducted balance money. My number is [protected]..from Aurangabad.
My email id: [protected]@gmail.com.
I hope resolve my Problem as quickly.pls return my balance...
Thanks...
Pls reply me fast...
Hi my name is Kenneth Fernándes and an amount of Rs 99.00 was deducted from my account for VAS Model video club which im not aware of i am pretty sure I did not activate this crap so pls look into this and give a credit or il be forced to disconnect my connection i hope u take this under consideration and look into this matter asap my number is [protected] and my acc no.[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information