Tata SBI Card — Company inflates finance charges; customer care non existent

Address:

122002

I have absolutely given up on my complaint and not expecting it to be resolved. The purpose of this is to ensure that no customer falls for this scam again and doesnt trust these :joint venture type cards where neither of the brands (Two behemoths in this case: sbi & tata) take responsibility:
- i was hit with an insane finance charge on my card (Rs 10k approx) revolving a partial amount (Paying way more than the min amount mind you)
- after asking for a breakup of how this was calculated, my nightmare started
I have not even been contacted once; the customer service jokers keep saying we tried to contact you
- their call centre is to be seen to be believed. Enter complaint number...Sorry complaint number doesnt exist