Tata SBI Card — wrong finance charges

Address:	Pune, Maharashtra
Website:	tatacard.com

I am nitin from i wish to state here that in my credit card statement dt. 12 march 2018 for my tata credit card no. Ending with xxxx xxxx xxxx 3219, in which there were finance charges of rs. 4, 087.95 and integrated tax on it of rs. 735.83.
Total outstanding for statement date 12 feb 2018 was 89, 112.00 in which there was a debit of rs. 24, 804.00 on dt. 30 jan 2018 paid to max bupa health insurance.
The above debit transaction was reversed by max bupa on 28 feb 2018 and was credited back to my tata card.
After this i called tata cards customer care no. +[protected] on 2 mar 2018 at 12.32 p. M. About clarification on what amount should i pay for the bill dt. 12 feb 2018 which was due on 4 mar 2018. Then tata card representative confirmed me that as rs. 24, 804.00 is reversed transaction from merchant, i only need to pay rs. 89, 112.00 - 24, 804.00 = rs. 64, 308.00.
Hence on dt. 4 mar 2018, i made a credit card payment of rs. 64, 310.00.
I called again about the reversal of charges also sent several mails but no action taken as of now. It seems that they only wish to misguide and wrongly charge the customer.