Tata Sky — ABUSIVE SERVICE TECHNICIANS

Address:Bangalore, Karnataka

YOUR SERVICE TECHNICIAN CALLED TODAY[protected] MORNING AT 11:48 AM FOR ADDRESS VISIT. I TOLD HIMTHE ADDRESS. AT 11:54 HE CALLS AGAIN AND ABUSED ME FOR NOT LIFTING THE PHONE. WHEN ASKED IS WE CAN WAIT FOR 5 DAYS FOR A SERVICE VISIT AND HE CANNOT WAIT FOR 5 MINUTES. HE STARTED ABUSING US. HIS NAME SRINIVASAIAH NUMBER - +91 [protected] IN BANASHANKARI BANGALORE. IF THIS IS THE WAY YOUR TECHNICIANS TALK I DO NOT WANT THEM TO BE ANYWHERE NEAR MY FAMILY MEMBERS. I AM HEREWITH CANCELLING ALL TATASKY SERVICES AS IT LOOKS LIKE YOU HAVE NOW EMPLOYED UNSCRUPLOUS MEMBERS FOR CUSTOMER SERVICE. my tatasky ref number - [protected]
Was this information helpful?
No (0)
Yes (0)
Tata Sky customer support has been notified about the posted complaint.
Complaint comments 

Comments

== Today after noon tatasky personnel called and informed that technician will visit in the
afternoon in a few minutes.

Two technicians came to my home.
NONE OF THEM HAD ID CARDS WITH THEM.
NONE OF THEM HAD TATASKY UNIFORMS.
AND ONE OF THEM WAS THE SAME MR SRINIVASAIAH WHO HAD ABUSED ME OVER PHONE IN THE MORNING AND
WHOM I HAD TOLD TATASKY TO KEEP AWAY FROM MY HOME.

Needless to say I it is now clear that TATASKY management IS LEAST BOTHERED ABOUT WHOM THEY
SEND FOR SERVICE, HOW THEY ACT, AND WITH NO ID CARD IT IS IMPOSSIBLE TO TELL WHO IS CRIMINAL
AND WHO IS TATASKY EMPLOYEE.

AND THIS AFTER I HAD COMPLAINED ABOUT THE VERY TECHNICIAN WHO HAD ABUSED ME IN THE MORNING.

NEITHER TATASKY IS INTERESTED IN CUSTOMERS NOR IS IT FOLLOWING SIMPLE SECURITY PROCEDURES OS
ISSUING ID CARDS AS DIRECTED BY BANGALORE POLICE.

OVER AND ABOVE THAT THESE TECHNICIANS WITHOUT ANY REASON DECLARED THAT THE LEM UNIT HAS TO BE
BOUGHT NEW BY ME TO ADJUST THE ANTENNA FOR REALIGNMENT WITH THE UPGRADED TATASKY SATELLITE
SIGNALS.

I AM SURPRISED TO HEAR THAT THE SAME LEM UNIT WHICH WAS WORKING VERY WELL FOR THE PAST THREE
YEARS till last week, BEFORE TATASKY UPGRADED ITS SATELLITE, HAS BECOME FAULTY WHEN TATASKY
UPGRADED THE SATELLITE.

Very sorry to say that this is my last communication to TATASKY as it is useless to anymore
waste my time with any TATASKY personel.

GOODBYE TO TATASKY.

REGARDS

T P Ranganathan

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information