[Resolved] Tata Sky — amount deducted from account but recharge didn't happen. | |
I have paid Rs.255 for recharging my TataSky account on 31/03/2020. Money was deducted from my SBI account but the re-charge never happened. My TataSky account has been deactivated because of low balance. Please solve the issue immediately, either by way of refund or by completion of recharge to my tatasky account. RMN [protected] UPI Transaction ID[protected] Was this information helpful? | |
May 11, 2020 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Apr 01, 2020 Tata Sky Customer Care's response Hi! We understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
Verified Support Apr 02, 2020 Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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 9 Comments | |
Comments
The setup box needs to be paired. This is being shown on TV.
Tata Sky Customer Care's response, Apr 2, 2020
Verified Support
Hi, allow us to check this for you. Please confirm your RMN/ Subs ID for further assistance.
I recharged my tatasky account with 483 rupees the amount has been deducted from my bank account but not reflected ib tatasky balance also my account has been deactivated.
My RMN is [protected].
Please resolve or refund .
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My RMN is [protected].
Please resolve or refund .
Tata Sky Customer Care's response, Oct 11, 2020
Verified Support
Hi, help is here! We are unable to fetch any account with the provided RMN. Please re-check and confirm us your RMN/Subscriber ID for further assistance.
I have paid Rs.619 for recharging my TataSky account on 20/01/2021. Money was deducted from my SBI account but the re-charge never happened. Then I did it again and now it's recharged but the the money deducted earlier is not been Credited to my Account.
Please solve the issue immediately.
ID:[protected]
Please solve the issue immediately.
ID:[protected]
Shalet Nelson's reply, Jan 21, 2021
Not SBI account bt BOI
Tata Sky Customer Care's response, Jan 21, 2021
Verified Support
Hi! That's not how it should have been. We have raised a service request to resolve your concern at the earliest. Stay tuned for further updates.
Tata Sky Customer Care's response, Jan 21, 2021
Verified Support
We hope all your concerns have been addressed and resolved. Please do stay connected for latest offers and updates on: http://bit.ly/S_C_TW.
I recharged my tatasky account with 300 rupees the amount has been deducted from my bank account but not reflected in tatasky balance also my account has been deactivated.
My RMN is [protected].
Please resolve or refund .
![]()
My RMN is [protected].
Please resolve or refund .
Tata Sky Customer Care's response, Jun 19, 2021
Verified Support
We hope your concern has been addressed. Please do stay connected for the latest offers and updates on: bit.ly/S_C_TW.
I recharged my tatasky account with 300 rupees the amount has been deducted from my bank account but not reflected in tatasky balance also my account has been deactivated.
My RMN is [protected].
Please resolve or refund .
![]()
My RMN is [protected].
Please resolve or refund .
Tata Sky Customer Care's response, Jun 19, 2021
Verified Support
Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
I have recharge Rs.451 for my tatasky account on 16/06/2021 & money was deducted from my SBI account but the recharge was not credited in my tatasky account. I have contacted tatasky customer care many time but the problem till date is not solved. They asked me to wait for day after days.
Please look into the matter & do some needful help.
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Please look into the matter & do some needful help.
Tata Sky Customer Care's response, Jun 30, 2021
Verified Support
Hi! This isn't the experience we aim for. Kindly confirm your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
Songja's reply, Jul 2, 2021
My Sub ID is 1425130950. I have contacted customer care many times but the issue is not solved. Customer care said that the refund is initiated & they sent me the mail but when i ask for the refund id, they are not replying my mail.
My Sub ID is [protected]. I have contacted customer care many times but the issue is not solved. Customer care said that the refund is initiated & they sent me the mail but when i ask for the refund id, they are not replying my mail. I'm attaching the screenshot...
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Tata Sky Customer Care's response, Jul 4, 2021
Verified Support
We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
Tata Sky Customer Care's response, Jul 4, 2021
Verified Support
We hope your issue has been resolved. Let us know if you require further assistance, we will be glad to help!
Songja's reply, Jul 6, 2021
Still date issue is not solved. I think i'm not going to get my refund. Thank you
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The set up box need to be paired