Tata Sky — auto deduct in my tata sky ac

Address:

plot no-830/b mishra house,jagannath nagar,lane-14,near ggp colony,rasulgarh, Khordha, Odisha, 751010

Few days before i raised a call regarding dish tv not installed and the call no is 1h69n1og dt 18th may 2019 and another call no is 1igh7a9q dt 10 june 2019. After then your engineer visit my house and installed the dish and this time he told me there is no charges for install dish. Ok after then i recharge my tata sky then suddenly deducted amount 750, again i raised a call 1j522c09 dt 23 jun 2019 and your team told me that relocation charges 300 and dish charges 450. Again i share details about in my first call after 18 may nobody was visit in my house so how can you deducted in my ac after converation your vacant team call me and said you will get this amount within 24 hours still am not get the refunded amount, so here i request you solve the problem and if not possible then collect your tata sky details am think about another dish tv.