[Resolved]  Tata Sky — change in name

Dear tata sky my name is kajal kiran with subscriber id [protected] but by mistake nehal kumar has been added at the place of kajal kiran on your officel site so i request you to change the name nehal kumar in the name of kajal kiran, i have to face many problems in handling my channel, you can contact me at [protected] and my email id i. E. [protected]@gmail.com
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Feb 8, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2018
Tata Sky Customer Care's response
Hi! You need to send NOC to change the name. Please visit https://goo.gl/grG2nA to download NOC. Request you to send it to [protected]@tatasky.com.
Complaint comments 

Comments

Hi I am getting below error
This is wrong card for this settop box (pairing error)
Nds number[protected]
Digicard I'd[protected]

My subscriber ID - [protected]

Please resolve it asap
Tata Sky Customer Care's response, Dec 29, 2018
Verified Support
Hi, that's not how it should have been. Remove the card and wipe it with a soft dry cloth, insert it back(The Tata Sky logo should be upward and the arrow pointing towards the Set-top box) and let us know the status.
Here the weather is completely clear but My Tata sky box is not receiving signal ..
Tata Sky Customer Care's response, Dec 29, 2018
Verified Support
Hi, we can understand your unpleasant experience. Kindly share us your RMN/Subscriber ID so that we can assist you further.

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