Tata Sky — Charged for a service which never requested | |
Binge service charged which was told is free for 3 months. But after 30 days charged 299 and then again 129 for amazon prime which is part of binge / and I don’t need both . I call and the consultant says can’t help charged is charged can’t be done anything. And refused to put to supervisor also. No value for customer or customer hard earned money. Subscriber id is [protected]. Need this binge canceled and the money refunded. Was this information helpful? | |
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Tata Sky customer support has been notified about the posted complaint. Verified Support Aug 11, 2021 Tata Sky Customer Care's response Thanks for sharing your details. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
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 4 Comments | |
Comments
Yes someone called me and noted everything 2 days back. Was promised a call back after checking which never happened . It’s the same no resolution yet amount deducted for something I don’t want and I did not order
Reply
We are on the job to sort this for you at the earliest! We will contact you shortly.
It’s really very disappointing service from tata sky where no value for customer . Social media team calls and they say they cancel the service and it will not be charged again but not ready to refund the amount charged already without approval . No value for customer concern and on top of that when we keep questioning them she disconnected the line.
No manager or anyone really cares for customer and looks like QA team does not do their work well as disconnecting a call when customer speaking is not a good practise …
No manager or anyone really cares for customer and looks like QA team does not do their work well as disconnecting a call when customer speaking is not a good practise …
We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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