[Resolved] Tata Sky — charged for the, second connection even without having installed the second connection!! | |||||
My subscriber number is[protected] I have made several complaints on their call lines. They talk very sweetly, without helping at all. They have charged me for installation and for monthly charges, even without the installation!! The engineer said that he cannot install with the same antenna & cables for the additional connection. At that time, i only had the additional settop box. I am still to install the same, as these people delayed the installation for more that 15 days. My mom, who needed to see tv, had already left! Such horrible service! To top that, they had also charged me for installation and the cable charges for the additional connection! Remember that i am a client for the whole year having paid for hd premium channels for the whole year. Imagine such a treatment, They are refusing to reverse the charges. My advice. Do not buy tatasky. Worst service. Sweet talk. Stealing money from the cleints Was this information helpful? | |||||
Jan 22, 2019 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Dec 19, 2018 Tata Sky Customer Care's response Hi, we are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
Verified Support Dec 21, 2018 Tata Sky Customer Care's response We hope your query has been resolved! Let us know if you require further assistance, we will be glad to help!
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 2 Comments | |||||
Comments
This is the wrong card for this set top box error is appearing. Please resolve. I am using tata sky set top box. Suddenly, when i switched it on one day, the error 'this is the wrong card for this set top box' error is appearing. Please resolve the matter as soon as possible. Hope tata sky will respond faster and resolve the issue at the earliest.
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Tata Sky Customer Care's response, Dec 21, 2018
Verified Support
Hi, this is not how it should have been! Please share your RMN/Subscriber ID and we will assist you. You can also write to us at help@tatasky.com.
My subscriber ID;[protected]
I recharged my TATA SKY account thro my ICICI bank :BIL/RCH/[protected]/TATASKY for Rs.10000/- on 13.12.18 around 3:30 PM.
The recharge amount still not showing up my TV set. Kindly treat this as urgent and do the needful.
I recharged my TATA SKY account thro my ICICI bank :BIL/RCH/[protected]/TATASKY for Rs.10000/- on 13.12.18 around 3:30 PM.
The recharge amount still not showing up my TV set. Kindly treat this as urgent and do the needful.
Tata Sky Customer Care's response, Dec 21, 2018
Verified Support
Hi, we're unable to fetch any account with the provided Sub ID. Kindly re-check and share us your RMN/Subscriber ID to help you further.
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