[Resolved]  Tata Sky — committed offer not activated and collect money from us

Address:11 th street nandhanm extension, Chennai, Tamil Nadu, 600035

Dear Sir,

We bought Tata sky sky device from last month and they offered six month pack but they are not activated the pack and now my account has been deactivated with in 20 days . Now we are contacting dealer they are saying contact customer care but the customer care saying to contact dealer, they are playing like that

kindly do the needful
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Apr 5, 2020
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2020
Tata Sky Customer Care's response
We understand your concern. We're looking into it right now. We will get back to you soon with a solution ^Jay
Feb 19, 2020
Updated by Sujith Adoor
still no one contact
Verified Support
Feb 20, 2020
Tata Sky Customer Care's response
We are working on your concern. Please bear with us while we try to provide you with the resolution.
Verified Support
Mar 02, 2020
Tata Sky Customer Care's response
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Complaint comments 

Comments

I am not able to use my tata sky because it shows pairing error. Digi card no:[protected]

Tata Sky Customer Care's response, Feb 20, 2020
Verified Support
Hi, we have raised a service request to resolve your concern at the earliest. Stay tuned for further updates. Never miss your favorite shows. You can watch TV on Tata Sky Mobile app or on https://watch.tatasky.com at no extra cost. Download the app from Google Play/App Store.
Tata Sky Customer Care's response, Feb 25, 2020
Verified Support
We hope your issue has been resolved. Let us know if you require further assistance, we will be glad to help!

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